Terraw.in knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes the privacy policy of Terraw.in. By visiting Terraw.in, you are accepting and consenting to the practices described in this Privacy Notice.
Any personal information provided to or gathered by Terraw Conscious Living Solutions Private Limited under this Privacy Notice will be stored and controlled by Alphalogicz (the data controller), at Kurukshetra, Haryana.
The information we learn from customers helps us personalise and continually improve your shopping experience at Terraw.in. We use your information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us and customer reviews that might be of interest to you. We also use this information to improve our platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.
Here are the types of information we gather.
Information you provide us: We receive and store any information you enter on our website or provide us in any other way. Here are some types of information:
“Contact Information” (i.e., information that could be used to contact you such as full name, postal address, phone number and email address as well as your computer’s unique IP address).
“Financial Information” (i.e., passwords, credit and debit card numbers and bank and other financial institution account numbers); and
“Demographic Information” (e.g., PIN code, city, gender, purchase history information, posting and sales information and age as well as IP addresses that are not unique to your computer).
You can choose not to provide certain information but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our platform, and communicating with you.
Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies” and we obtain certain types of information when your Web browser accesses Terraw.in or advertisements and other content served by or on behalf of Terraw.in on other Web sites.
E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Terraw.in if your computer supports such capabilities. If you do not want to receive e-mail or other mail from us, please notify us communicating your objection.
Information from Other Sources: We might receive information about you from other sources and add it to our account information.
By using or continuing to use the site you agree to our use of your information (including sensitive personal information) in accordance with this Privacy Notice, as may be amended from time to time by Terraw.in in its discretion. You also agree and consent to us collecting, storing, processing, transferring and sharing information (including sensitive personal information) related to you with third parties or service providers for the purposes as set out in this Privacy Notice.
We may be required to share the aforesaid information with government authorities and agencies for the purposes of verification of identity or for prevention, detection or investigation, including of cyber incidents, prosecution and punishment of offences. You agree and consent for Terraw.in to disclose your information, if so required, under applicable law.
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognise your browser and to provide features such as personalised advertisements on other Web sites and storage of items in your Shopping Cart between visits.
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer. However, because cookies allow you to take advantage of some of Terraw.in’s essential features, we recommend that you leave them turned on.
If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.
Information about our customers is an important part of our business and we are not in the business of selling it to others. Terraw.in shares customer information only as described below and with Terraw Conscious Living Solutions Private Limited and the subsidiaries which Terraw Conscious Living Solutions Private Limited, controls and that are either subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
Affiliated Businesses We Do Not Control: We work closely with affiliated businesses. In some cases, these businesses sell offerings to you at Terraw.in. In other cases, we provide services jointly with or on behalf of these businesses. Furnishings with “Bahcane” is an example of co-branded and joint offerings. You can tell when a third party is involved in your transactions and we share customer information related to those transactions with concerned third party.
Third Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance and as permitted by applicable law.
Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Terraw Conscious Living Solutions Private Limited or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
Protection of Terraw.in and Others: We release account and other personal information when we believe release is appropriate to comply with applicable law; enforce or apply our Terms of Use and other agreements; or protect the rights, property or safety of Terraw.in, our users or others. This includes exchanging information with other companies, organisations, government or regulatory authorities for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Notice.
With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.
Terraw.in will not be responsible or otherwise liable for any use or disclosure of your contact information by a third party to whom Terraw.in is allowed to disclose your contact information under this Privacy Policy.
In order to prevent unauthorized access to sensitive information, it is important for you to monitor those who have access to your password and to your computer. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.
We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal information (including sensitive personal information).
The Site may provide you with the opportunity to post information for display in areas of the site that are accessible to viewing by the general public (“Public Areas”), including, but not limited to, bulletin boards, chat rooms and user-submitted concert or other event reviews. This Privacy Policy does not apply to any information that you submit for use in public areas. By submitting such information for display in Public Areas, you assume and consent to the risks and sole liability and damages arising as a result of such information being displayed, or any form of liability suffered by you in relation to such disclosure of such information in Public Areas.
It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.
Terraw.in gives you access to a broad range of information about your account and your interactions with Terraw.in for the limited purpose of viewing and, in certain cases, updating that information.
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such Terraw.in features as Your Profile, Shopping Cart, Customer Reviews etc.
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer.
However, because cookies allow you to take advantage of some of Terraw.in’s essential features, we recommend that you leave them turned on.
Use of Terraw.in is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may use Terraw.in only with the involvement of a parent or guardian.
If you have any concern about privacy or grievances at Terraw.in, please contact us with a thorough description and we will try to resolve the issue for you.
Our business changes constantly and our Privacy Notice and the Terms of Use will also change. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes.
Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.