About Terraw

Terraw is a zero waste lifestyle company that provides sustainable living solutions to contemporary needs. A conscious collaboration of ethics and aesthetics is what Terraw is all about!

Know more about us here.

About zero waste lifestyle

Zero Waste lifestyle choices affects all environmental areas by reducing, recycling and reusing resources available at our disposal, and therefore reducing pollution from producing, transporting, or disposing of materials.

In short, superhero lifestyle, period.

Connect with us

You can reach out to us at or we’re just one call away at +91-8252180294. Otherwise you can always visit us. Our doors are open, and who doesn’t like an extra cup of coffee.

Where else can you find Terraw products

Currently, our products are available at the following retail stores across Ranchi. Pay a visit and let us know about your experience.

1. Annapurna Departmental Store, Bariyatu

2. Singh’s Mart, PP Compound

3. Big Mart, Kanta Toli

4. Shree Durga Jee Bhandar, Bariyatu

5. Patanjali Store, Bariyatu

6. Tokri Mega Mart, Singh More


How do I know my order has been confirmed?

An e-mail will be sent once you’ve successfully placed your order. We’ll also let you know as soon as the item(s) is shipped to you along with the tracking number for your shipment. You can track your orders from the ‘My Orders’ section in your account.

How much time does it take for my order to arrive?

Orders received are dispatched to their new home within 48 hours. It may take 3-4 business days to arrive at your doorstep. Remote locations may take additional time.

Where can I find the status of my order?

You can track your orders from the ‘My Orders’ section in your account. You will receive an email soon after your Terraw product(s) is dispatched with the tracking details. If you did not receive one, you can connect with us at to know your order status.

Do all the products I order, arrive together?

Definitely! In order to reduce the carbon footprint associated with delivery of each product, products that are ordered together are dispatched together in a plastic free, earth-friendly package.

Is cash on delivery an option for payment?

Unfortunately, Cash on Delivery is not available as a payment method. We use Indian Postal Services for deliveries of Terraw products in order to reduce carbon footprint per unit weight and therefore, it is not possible to have COD as of now.

I missed the delivery of my order today. What should I do?

The Indian Postal service delivering your order usually tries to deliver on the next business day in case you miss a delivery.

You can check the tracking details provided on the email for more details or contact us at in case of discrepancy.

The delivery of my order is delayed. What should I do?

On the rare occasion that your order is delayed, please check your email for updates. You can also track the status by visiting My Orders.

What should I do if my order is approved but hasn't been shipped yet?

We usually ship orders within 1-2 business days after receiving order so that your Terraw products reach you on time. In case your order hasn’t been shipped within this time please contact our Customer Support so that we can look into it.